Working under minimal supervision of the Partner Alliance Manager, referring only exceptional problems and issues for management review or approval, the Solutions Specialist (SS) provides pre sale technical consulting to advise and recommend a Consumption as a Service solution (CaaS) of various levels of complexity to clients. The SS strategizes with assigned business seg

Provides effective Tier 2 technical support and desktop application assistance for Connection workers in multiple, geographically diverse company buildings, home office locations and in support of Customer engagements. Uses available technical tools, such as a knowledge base, remote management suite, and a service management database, to support their work and will often

This pivotal role encompasses overseeing and driving excellence within the Helix Core Engineering functions, focusing on AI Infrastructure Optimization, Data Orchestration, and Support Operations, which include DataOps and MLOps. The VP Helix Engineering will spearhead Go to Market strategies in these domains, providing strategic leadership to Directors and Senior Directo

Director Infrastructure, Design and Optimization Elegant solutions to sophisticated problems. That’s what you deliver. Surround yourself with the team, resources, and support you need to design and build world class IT solutions. Merrimack, NH CONNECTION At Connection, our purpose is simple we connect people with technology. From hardware—PCs, printers, server

Day to day operational support to administer and maintain operation databases. Installation, configuration, patching and upgrading of database server software and related products. Establishing and maintaining backup and recovery policies and procedures. Implementing and maintaining database security. Performing database tuning, performance monitoring and troubleshooting

Sr Financial Analyst Services and Solutions Finance / Accounting Merrimack, NH CONNECTION At Connection, our purpose is simple we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools,

As the Sr Director of Data Orchestration, you will play a pivotal role in advancing our AI data orchestration services. This key leadership position is charged with designing, building, and developing sophisticated data pipelines that seamlessly integrate with model training, machine learning, inference engines, retrieval augmented generation (RAG), data chunking, MLOps,

Acts as the subject matter expert to Account Managers for pre sales questions relating to their assigned product(s). Utilizes Partner tools and teaches Account Managers on how to use said tools; includes things such as service plan lookups, companion parts, technical spec lookups. Explains technical specifications in laymen’s terms to internal and external customers

Manages category go to market strategies for the partner portfolio. Creates business plans to align Connection and partner’s goals and objectives. Manages creation of partner/program collateral. Executes plan while engaging and aligning appropriate internal resources and partner resources to achieve program goals. Monitors activities to enforce accountability, respo

Partner Development Specialist Canon/Targus Get a front row seat to the newest products and latest innovations in the tech industry. You'll be responsible for bringing cutting edge technologies to a nationwide audience. Merrimack, NH CONNECTION At Connection, our purpose is simple we connect people with technology. From hardware—PCs, printers, servers, and more&mdas

Works directly with Account Managers and Sales Managers to identify sales opportunities in the practice area through book of business reviews. Collaborates on business development and communications with the sales teams. Increases knowledge of technology in respective practice area, keeps abreast of changes, and maintains or achieves certifications for professional develo

Acts as a dedicated consultative resource for Sales, Sales leadership, and customers focused on Microsoft solutions providing recommendations that best fit the goals of the customer. Presents on customer calls with all stakeholders providing options that provide clarity and control for customers based on their needs and budget. Delivers industry based insights to our cust

Sales Engagement Assist Product Management (PM) with creation, execution and evaluation of sales campaigns to excite and motivate sellers; participate in activities (floor days, row meetings, focus days) to engage directly with our sales teams; support sales incentive programs to drive strategic initiatives; and coordinate demo hardware programs to get technology to our s

Sales Engagement Assist Product Management (PM) with creation, execution and evaluation of sales campaigns to excite and motivate sellers; participate in activities (floor days, row meetings, focus days) to engage directly with our sales teams; support sales incentive programs to drive strategic initiatives; and coordinate demo hardware programs to get technology to our s

Collaborates with various audiences both internally and externally gathering governance/risk/compliance solutions. Participates in the annual Sarbanes Oxley internal and external ITGC audits. Participates in annual PCI SAQ audits and assists with quarterly compliance reviews as requested. Participates in corporate and vendor SSAE18 SOC 2 Type II programs/audits. Conducts