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The Terminal Technology Specialist will be a critical part of the IT team reporting to the Vice President of Business IT, Terminals. This role is responsible for performing or monitoring activities and projects related to the operation, integration, implementation, upgrade, and/or changes to Global's Terminal Automation Systems.
For over 75 years Global Partners has been delivering the energy, products, and services that make life better. We've also successfully developed community integrated convenience stores where we aretransforming the customer experience and rethinking what it means to lead as an adaptive energy distribution company.This is a source of pride and frankly we don't plan on stopping. With our recent game changers such asGourmet Marketand, we are looking to continue responsible and innovative growth. From design, supply, and tech we're looking for people to contribute to our company's direction. Global Partners is a great opportunity for those looking to develop their career with a longstanding company motivated by what's next.
The Types of "Energy" You Bring -
- Excellent verbal and written communication skills
- Professional demeanor and the ability to solve problems, work under pressure and effectively handle/resolve issues on a proactive as well as a reactive basis
- Demonstrated time management skills; the ability to organize and manage multiple priorities; strong attention to detail
- Ability to work well in a team environment.
"Gauges" of Responsibility -
- Monitor or perform various activities and correction including setup, maintenance, balancing, transaction transmission, and support for Global's Terminal Automation Applications.
- Monitor, perform and document processes and system internal audits.
- Work with and communicate to IT peers, IT management, Operations staff, and Operations management as needed.
- Learn and be able to train on new information technologies for terminal automation systems. Maintain professional and technical knowledge by attending professional workshops, reviewing professional publications and establishing personal networks. Provide technical knowledge to co-workers for problem solving.
- Be familiar with and able to deliver training for new users on existing terminal automation systems and for all users on updated terminal automation systems. Understand and disseminate training plans for terminal automation systems throughout the company. Function as a training resource for all users.
- Understand and be able to use test backup procedures, including disaster recovery plan.
- Perform modifications to existing Terminal Automation Systems and implement across all terminals.
- Integrate new terminal data into existing system(s). Work with Operational Support Team for large integrations or changes.
- Act as resource for various projects related to terminal automation and billing systems.
- Provide appropriate support to field users by resolving terminal system issues or redirecting to appropriate team members, resource, or vendor.
- Act as liaison between Global and support vendors.
- Provide on-call support as needed.
- Support other areas/special projects as needed.
"Fuel" for You -
- Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.
- Health + Wellness - Medical, Dental, Vision and Life Insurance along with additional wellness support.
- The Road Ahead - We offer 401k and a match component!
- Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.
- Give Back! We believe in community support. We know everyone gives in their own way, that's why we offer paid volunteer time-off to you to help an organization of your choice.
The GPS of our Interview Process
- First thing first, if you're interested in the role, please apply.
- A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity a recruiter will contact, you to schedule interviews.
- We conduct "in-person" (ZOOM) interviews and provide additional hiring information items needed at that time.
QUALIFICATIONS
- 2+ years experience Windows administration experience.
- 2+ years of related experience required, including terminal, engineering or other fuel related applications.
- Experience in the following is helpful: Terminal Automation Systems (DTN Guardian 3, Toptech TMS 5 and 6), database management systems (Oracle 12 and 19, MySQL, Microsoft SQL, Linux), client server technologies and browser-based applications.
- Ability to travel up to 25% domestically.
EDUCATION REQUIREMENT
- Bachelor's degree in Computer Science, Engineering or other related discipline preferred.
Research shows that many, especially women and marginalized people, are hesitant to apply for job if they don't check every box. If you are excited about this position, and think you could have an impact here, please apply anyway, even if you don't meet every point on the job description. We'd love to hear from you.
Global is committed to attracting, developing and retaining a highly qualified, diverse and dedicated work force and maintains a zero-tolerance policy with respect to discrimination in its workplace. We consider applications for all positions without regard to age, ancestry, race, gender, color, religion or creed, marital status, national origin, citizenship, disability, military or veteran status, sexual orientation, gender identity and expression, genetic predisposition or carrier status, status as a victim or witness of domestic violence, sex offenses or stalking, prior record of arrest or conviction, unemployment status or any other classification or status protected by applicable state, local or federal law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.
We are an equal opportunity employer.We consider applications for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, citizenship status, genetic information or any other legally protected status.