Student Record Specialist - Job at University System of New Hampshire in Durham, NH

Student Record Specialist

Durham, NH

Posted 14 days ago

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Job Description

Position Details

Summary

Operating Title	Student Record Specialist
Long Classification Title	Senior Program Support Assistant
Campus Location	Durham
Department	UNH Undergraduate Studies
Summary of Position	Under broad supervision, this position performs highly responsible work coordinating functions of the Registrar's Office. Considerable independent judgment is exercised applying and adapting departmental guidelines, policies and procedures, maintaining confidentiality, and applying thorough knowledge of the operations and policies of the department and University. Maintain confidentiality and work directly with students, administrative support units, academic departments and deans offices to troubleshoot complex academic record issues. Maintain confidentiality and ensure compliance with University policies and procedures. This position requires administrative, organizational, communication and data entry skills. Flexibility and demonstrated competence to assess priorities and manage a wide variety of activities in a time-sensitive environment is crucial.
Acceptable minimum level of education	HS or equivalent
Acceptable minimum years of experience	5-7 years
Additional Job Information	Opportunity for a hybrid schedule exists.
Posting Number	PS4552FY24
Other minimum qualifications	Three years of related experience preferably in higher education, or AA degree and five years of experience, or a combination of experience and higher education equal to seven years. Advanced computer skills including complex word processing, email, spreadsheets, database management, search engines, keyboarding skills, and other software applications. Ability to establish and maintain effective working relationships with faculty, staff, students, and the general public.
Additional Preferred Qualifications	Bachelor's degree; University experience; knowledge of University academic policies and procedures. Ability to work independently and strong customer service experience. Experience working with diverse populations.
Salary Information	Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.
Quicklink for Posting
Percent Time Information (FTE)	0.94
Grade	12
EEO Statement	The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.
Institution Information	The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire's lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry. The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire, and the region can be found here:

Posting Details

Posting Date	04/24/2024
Open Until Filled	Yes
Closing Date
Posting Open to Internal Candidates Only?	No
Interested Internal Candidates Exist?	No
Job Category	Hourly Staff (Non-Exempt)
Appointment Type	Regular
If TERM position provide projected end date
Equipment/Instruments
Drivers License and Physical Requirements. Please check all items that apply.	Other

Duties / Responsibilities

Job Duties

Duty/Responsibility	Process and maintain undergraduate and graduate student record changes in Banner database including but not limited to program change forms, withdrawal forms, Leave of Absence applications, completion of minor forms, and grades.

Duty/Responsibility	This team is responsible for the coordination of degree conferral. Works with academic departments to review academic records to ensure students have satisfied degree requirements. Runs reports to identify missing requirements and performs outreach to students and academic departments as necessary. Manages three degree conferral periods a year.

Duty/Responsibility	Work with academic departments and deans' offices on student record issues.

Duty/Responsibility	With Assistant and Associate Registrars, develop policies and practices to manage, monitor, and recommends improvements for Registrar's Office functions, operations, and systems. Interpret and apply a variety of procedures, policies, and precedents. Independent decision making in lieu of Assistant or Associate Registrars based on established guidelines.

Duty/Responsibility	Other duties as assigned.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required Documents

Resume/Vita
Cover Letter

Optional Documents

Job Summary

Company

University System of New Hampshire

Start Date

As soon as possible

Employment Term and Type

Regular, Full Time

Required Education

Associate Degree

Required Experience

5 to 7 years