Dynamic career opportunity for a passionate and creative retail focused Facilities Manager in site based role. The Facilities Manager will be a primary point of contact responsible for management of facilities, vendors, and small projects; expected to execute reactive and planned work and ensure on-time response / completion according to account specifications and site knowledge, and in-line with budget expectations for the scope of the work. Develop client relationships with key representatives in supporting client's corporate real estate goals and objectives.
Your day to day: Facility Management: Engage with individual client / site employees to gain situational knowledge to successfully address, manage and deliver resolution for pro-active & reactive facilities repairs Establish positive relationship with property owners and property maintenance/engineering staff where applicable Successfully manage volume of work orders and vendors across a portfolio of locations Demonstrate excellent communication and organizational skills working across facilities, business lines, and responsibilities Meet or exceed Key Performance Indicators (KPI's); monitor Service Level Agreements (SLA's) to identify potential challenges and plan corrective actions accordingly Through collaboration and teamwork, drive the development and implementation of best practices and innovations Support compliance with JLL's audit and compliance standards in facility management, financial management and operational policies and procedures Supervise vendors, contractor performance, project schedules and budget during normal and off hours including weekends when necessary Utilize working technical knowledge of construction and light project management to gain cost and quality effective bids / quotes from vendors on behalf of the client
Administrative / Work Order Management: Manage the work order process and systems and associated data platform, as it specifically relates to performance management / reporting and maximizing client and Corrigo work order capability Serve as a point of contact to the account team for CMMS (Corrigo 7 Jira) systems for Facilities related questions, support issues, and requirements Responsible for production of recurring and ad-hoc account reporting. Reports may include work order activity, scheduled maintenance, service level compliance, labor reporting, project reporting, incident reporting and training Receive invoices, review for correctness according to work order data, and approve / deny vendor payment Manage certificate of insurance documentation
Sound like you? To apply you need: Bachelor's degree or equivalent work experience in Facilities, Construction or Project Management Minimum of 5 years industry experience required either in the corporate environment, third party service provider or as a consultant Strong organizational / management, interpersonal and supervisory skills Flexible and adaptable to changing priorities Strong knowledge of real estate, construction, and project management Excellent verbal and written communication skills Proficient in MS Office, Excel and Share Point Computer proficiency in Computerized Maintenance management System (CMMS): Corrigo, 360 Facility, Maximo, etc. JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.